iain eudailey

Website Artisan | Richmond, VA

UX Engineer with over 15 years of experience in bridging product vision with development execution. Expert in CSS, web accessibility, semantic HTML, component systems, and front-end architecture. Proven leader in UX design — iterating on designs with a passion for the craft.

Seeking to bring technical excellence and creative UX to a high-performing design team.

Experience

Principal UX Engineer Elephant Insurance | Richmond, VA : 2018–Current

At Elephant, I collaborate closely with cross-functional teams to deliver engaging, accessible PWAs that meet both user needs and business goals.

Leading the design and development of Elephant’s web sales funnel and customer service portal, I saw reduced customer frustration, improved search rankings, and a call volume decrease of 40% by adding self-service options.

With a focus on web accessibility and UX, I have enhanced our design system and front-end architecture by creating a robust Angular component library, ensuring a consistent and high-quality user experience across all products. My experience spans modern web development, including component-driven design and scalable architectures.

Elephant Customer Portal Elephant Component Library

See more at iain.design/resume

Senior UX Designer/Developer EAB | Richmond, VA : 2012–2018

During my six years at EAB, I advanced from Junior Web Designer to Senior UX Designer/Developer, working on digital experiences for a diverse portfolio of higher education clients. My primary focus was on designing and developing accessible, responsive websites and tools that met rigorous WCAG standards. I led the creation of component libraries and style guides, ensuring consistency and brand integrity across hundreds of client microsites. Mentorship was a key part of my role, as I trained junior team members in semantic HTML, maintainable CSS architecture, and best practices for accessibility.

I built internal productivity tools to streamline content management and UX workflows, and collaborated closely with product, engineering, and QA teams to deliver iterative improvements informed by analytics and user feedback. My work at EAB strengthened my expertise in multi-client design systems, CMS-driven content, and cross-functional collaboration.

The Right Choice: Interactive online quiz Inquiry Landing Page

Formative Roles Design and Development : Early Career

Graphic Designer & Web Manager

Office of Intercultural Relations, Old Dominion University: 2009–2012

Maintained and updated website content and design for campus events.

Designed marketing materials and publications for events and office communications using Adobe Creative Suite, including flyers, posters, brochures, and t-shirts.

Produced in-house posters and banners with a Canon IPF8300 wide format printer.

Photographed campus events and activities for promotional materials.

Digital Imaging Specialist

MotoPhoto & Portrait Studio: 2007-2010

Developed film, managed large format printers, and provided customer service in a high-volume retail environment.

Restored damaged photographs, reproduced fine art, and photographed single and group portraits for studio clients.

Created and maintained the franchise web site, ensuring up-to-date content and consistent branding across all pages.

Portrait Artist

Kaman's Art Shoppes: 2005

Drew quick pastel portraits of guests at Busch Gardens, providing a memorable experience and offering custom framing and matting options.

Created personalized jewelry and accessories, including carved rings, wire name charms, rice writing, and henna tattoos.

Freelance

Various Clients: 2007–Present

Designing branding, marketing materials, and custom websites for diverse clients.

Developing a lightweight CMS using PHP for easy content management and image handling.

Participating in regional maker fairs and gallery exhibitions — selling original artworks and prints.

Education

Old Dominion University

Bachelor of Fine Arts: Magna Cum Laude

Concentration in Graphic Design and Web Programming

Skills

Expertise:

  • Interaction Design
  • Accessibility
  • Responsive Design
  • UX Prototyping
  • Component Libraries
  • UI Animation
  • Typography
  • Front-End Architecture

Languages & Frameworks:

  • HTML
  • CSS/Sass
  • JavaScript
  • TypeScript
  • Angular
  • React
  • Capacitor
  • PHP
  • Node.js

Tools & Platforms:

  • Figma
  • Photoshop
  • Illustrator
  • After Effects
  • VS Code
  • Sublime Text
  • GitHub
  • Jira

Want to get in touch?

Send me an email: